Terms & Conditions

Effective Date: January 30, 2026

Website: www.grabngoexpress.com

Contact:[email protected]

These Terms & Conditions (“Terms”) govern your access to and use of www.grabngoexpress.com (the “Site”) and any purchases made through the Site. By using the Site, you agree to these Terms.

1) About Us

Grab N Go Express LLC (“we,” “us,” “our”) operates the Site and sells products to customers worldwide.

2) Eligibility

You must be at least 18 years old (or the age of majority in your region) to place an order on our Site.

3) Orders and Acceptance

  • All orders are subject to acceptance and availability.
  • We may refuse, cancel, or limit orders at our discretion, including for suspected fraud or unauthorized activity.
  • Order confirmations are acknowledgments of receipt and do not guarantee acceptance if we must cancel for legitimate reasons.

4) Pricing and Payment

  • Prices are shown on the Site and may change at any time without notice.
  • Taxes, shipping, and other fees (if applicable) are added at checkout.
  • Payments are processed through Stripe. We do not store full payment card details.

5) Shipping and Delivery

  • Shipping times are estimates and not guarantees.
  • Risk of loss generally passes to you upon delivery (or as otherwise required by law).
  • If you provide an incorrect address, you may be responsible for additional shipping charges.

6) Returns, Refunds, and Exchanges

Return/refund eligibility depends on the product type and condition.

General Policy

  • If you have an issue with an order, contact us at [email protected] with your order number and details.
  • We may require photos for damaged or incorrect items.

Food and Perishable Items

  • For safety reasons, certain items (including food items) may be non-returnable unless required by applicable law or the product arrives damaged/incorrect.

7) Subscription/Marketing Communications (If Applicable)

If you opt in to receive marketing emails, you can unsubscribe at any time using the link in our emails or by contacting [email protected].

8) Intellectual Property

All Site content (text, images, logos, graphics, product listings, design, and software) is owned by or licensed to Grab N Go Express and may not be used without permission.

9) Prohibited Uses

You agree not to:

  • Use the Site for unlawful purposes
  • Attempt to gain unauthorized access to the Site or systems
  • Interfere with Site security or performance
  • Copy, scrape, or harvest data without authorization

10) Disclaimers

  • The Site and products are provided “as is” and “as available,” to the extent permitted by law.
  • We do not guarantee that the Site will be uninterrupted or error-free.

11) Limitation of Liability

To the maximum extent permitted by law, Grab N Go Express LLC will not be liable for indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of the Site or purchases.

12) Indemnification

You agree to defend and indemnify Grab N Go Express from claims arising out of your misuse of the Site, violation of these Terms, or violation of any law or third-party rights.

13) Governing Law

These Terms are governed by the laws applicable to the location where Grab N Go Express operates, without regard to conflict-of-law principles, unless otherwise required by law.

14) Changes to These Terms

We may update these Terms from time to time. Changes will be posted with a new effective date.

15) Contact

Questions about these Terms: [email protected]

International Privacy Addendum

Effective Date: January 30, 2026

This addendum supplements the Privacy Policy for users in certain regions.

A) Legal Bases for Processing (EEA/UK)

If you are located in the EEA/UK, we process personal data under these legal bases:

  • Contract: To process and fulfill orders and provide customer support
  • Legitimate Interests: Site security, fraud prevention, analytics, and improving services
  • Consent: Where required for certain cookies/marketing communications
  • Legal Obligation: Where we must comply with laws (tax, accounting, fraud prevention)

B) Your Rights (EEA/UK)

You may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is based on consent)

To exercise these rights, email [email protected].

C) Cookies Consent (EEA/UK)

Where required, we will request consent for non-essential cookies.

D) California-Style Privacy Notice (If Applicable)

Categories of personal information collected: identifiers (name, email, phone), internet activity (IP address, site usage), and payment-related information processed by Stripe.

Business purposes: order processing, marketing, analytics, security.

Sharing: We share information with service providers like Stripe to process payments.

Sale of personal information: We do not sell personal information.