Privacy Policy

Effective Date: January 30, 2026

Website: www.grabngoexpress.com

Contact:[email protected]

Grab N Go Express LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through www.grabngoexpress.com (the “Site”). This policy applies to customers worldwide.

1) Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you place an order, create an account (if applicable), subscribe, contact us, or interact with the Site, we may collect:

  • Name
  • Email address
  • Phone number
  • Payment information (processed by our payment provider; see Section 4)

B. Information Collected Automatically

When you visit the Site, we may automatically collect:

  • IP address
  • Device information (such as browser type, operating system, device identifiers)
  • Usage data (pages visited, time on site, referring/exit pages, clicks)

2) Cookies and Analytics Tools

We use cookies and similar tracking technologies, as well as analytics tools, to:

  • Remember preferences and improve site functionality
  • Understand how visitors use the Site
  • Measure marketing performance and improve our content and offerings

You can control cookies through your browser settings. Disabling cookies may affect Site features or functionality.

3) How We Use Your Information

We collect and use information for the following purposes:

Order Processing

  • Process purchases and payments
  • Confirm orders and provide customer service
  • Prevent fraud and maintain security

Marketing

  • Send promotional emails or messages (where permitted by law)
  • Provide offers, updates, or product announcements
  • Measure effectiveness of marketing campaigns

Analytics

  • Understand customer preferences and shopping behavior
  • Improve the Site, products, and customer experience

4) Sharing Your Information (Third Parties)

We may share personal information with third-party service providers only as needed to operate our business.

Payment Processing

We use Stripe to process payments. Stripe may receive payment-related data and other necessary information to complete transactions. Stripe’s handling of your information is governed by Stripe’s own privacy policy.

We do not sell your personal information.

5) International Customers (Worldwide)

Grab N Go Express serves customers worldwide. Your information may be processed in countries other than where you live, depending on our service providers and operational needs. We take reasonable steps to protect your information regardless of where it is processed.

6) Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

7) Data Retention

We retain personal information for as long as necessary to:

  • Complete orders and provide services
  • Maintain business records and comply with legal obligations
  • Resolve disputes and enforce agreements

8) Your Choices and Rights

Depending on your location, you may have rights to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications (unsubscribe links may be included in emails)

To make a request, contact us at [email protected].

9) Children’s Privacy

Our Site is not intended for children under 13 (or under the age required by applicable law in your region), and we do not knowingly collect personal information from children.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

11) Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]